Global Key Account Manager (m/f) Corporate Partner Pharmaceutica, Paris

Avec plus de 700 000 employés sur 1,300 sites, et dans plus de 100 pays, le groupe Kuehne + Nagel se positionne comme l'un des leaders mondiaux de la logistique et du transport. Il a su s'assurer de fortes parts de marché sur ses activités de logistique contractuelle, de fret aérien et maritime et de transport terrestre, en se concentrant clairement sur des segments à forte valeur ajoutée, comme les services informatiques intégrés aux solutions logistique

Main responsibilitie

• Directly manages Key Account(s) in the Pharma Industry, in accordance with agreed targets, goals and based on company guidelines, eliciting customer needs and selling KN offer portfolio
• Negotiates rates with customers in alignment with the BU’s and ensures rate sheets are documented and maintained as needed by the BU’s
• Complies with KN sales management processes and systems and ensures correct and timely updates (CRM system)
• Monitors monthly performance (incl. DSO) against set targets, and ensures immediate actions taken in case of deviations (incl. timely / accurate reporting)
• Ensures that account plan(s) is in place based on the Key Account Planning Process and template and signed off by the respective sales manager
• Effectively hands over and transitions new business into operations to ensure that customer requirements and KN commitments are met ( Conduct regular and structured review sessions with assigned customers including; process for continuous improvement and innovation, review of customer strategy and priorities as well as operational excellence delivery

Your skills and experience

• Experience in Supply Chain Management, including a wide breadth of understanding in 4PL/LLP – supported by a formal qualification in Logistics, Supply Chain and / or related areas In-depth knowledge of pharmaceutical industry and good awareness of competitors’ business strategy
• Minimum 5 years experience in a global sales environment, selling International logistics and supply chain - covering both forwarding and contract logistics solutions
• Operational knowledge and experience in one of the core transportation modes being sold
• Effective communication and leadership skills
• Customer oriented and independently