Key Account Manager E-Commerce (F/H), Gaillard

Bayer is a global enterprise with core competencies in the Life Science fields of health care and agriculture. Its products and services are designed to benefit people and improve their quality of life. At Bayer you have the opportunity to be part of a culture where we value the passion of our employees to innovate and give them the power to change.

What can we offer

• Work for a company with 159 years of history and with strong purpose “Health for All, Hunger for None”
• Consumer-focused innovative categories and strong brands: Nutritionals (e.g. Berocca, Euphytose), Digestive Health (e.g. Rennie) and Dermatology (e.g. Bepanthen & Hydralin).
• A young and dynamic E-Commerce team with a clear mission: Identification and implementation of a path to step change the E-Commerce business at Bayer Consumer Health France
• A varied experience: You won’t be dedicated to only one E-Commerce customer but to different E-Commerce customers with different challenges
• Great environment to work : you will work in our newly redesigned offices at Gaillard in Haute-Savoie. We offer you also opportunities to work some days per week from home.
• Collaboration : you will be working hand-in-hand with our digital marketing, brand management, category management, retail key account management, supply chain and finance teams and will help to shape their passion and drive for E-Commerce
• International environment: regional and global teams in headquarters and colleagues from all over the world to share and reapply best practices, hence working in English is part of your daily routine
• A great team spirit.
• Development opportunities within local, regional and global organization

As Key Account Manager E-Commerce, you will implement our defined E-Commerce strategy and identify and implement business plans to step change our E-Commerce business with your portfolio of online pure players (ePharmacies), with generalists (e.g. Amazon), and growing click and collect opportunities.

Roles and responsabilities

• Develop and maintain sustainable and strong account relationships, define JBPs (Joint Business Plan) with customers, negotiate sales targets, terms & conditions and manage annual sales agreements.
• Deliver and achieve sales and profitability targets by setting up and operationalize excellent execution plans per customer.
• Actively shape our E-Commerce strategy and build bottom-up budget approach accordingly
• Monitor and optimize E-Commerce drivers (assortment availability, content, search, activation plan) in alignment with your customers.
• Collaborate with digital content leads and brand managers to produce relevant marketing content and implement content with the help of our E-Commerce shopper specialist.
• Align commercial policies with Head of Key Account Managers (Sales) and Head of Commercial Policy.
• Coordinate product launches, logistic issues and out-of-stock situations with supply chain and O2C (Order-to-Cash).
• Identify new business opportunities / new customers.
• Coordinate with our agencies/partners to continuously optimize always-on search campaigns (Sponsored products / Sponsored brands… etc.).
• Ensure high quality and actionability of data leveraging our existing E-Commerce dashboard, specifically focusing on sell in, sell out, KPI drivers as well as promotion & activation efficiency
• Actively participate in the regional and global E-Commerce community to share and reapply best practices.

Who you are

• Completed degree in economics or comparable qualification, ideally with a focus in online marketing or E-Commerce
• Min 3Y experience in relevant E-Commerce role with proven records in driving E-Commerce excellence, including data-based marketing campaigns throughout the digital shopper journey
• Professional experience in the OTC or FMCG industry is an advantage
• Commercial acumen and appetence to negotiation stakes and value creation with customers
• Able to work with various topics/key focus areas (internal and external ; with customers)
• Influencing skills – good impact presenting to internal and external stakeholders
• Accountable with a drive to deliver results leading cross-functional teams and projects
• Lean and fast and at the same time innovative & experimental mindset
• Fluent written and spoken French and English