Steering & Performance Lead | Home & Digital Services (HDS) (m/f/d), Saint-Ouen

We are a strong global community connected by shared values, varied experiences, and a common goal — to grow with purpose. Our People Attributes reflect the values we live by and the mindset we bring to every challenge, every day.

We truly care for our employees, their individual needs, and their aspirations. We are a thriving community of thinkers, innovators, and individuals who share our purpose: We secure our future.

Tasks

• Drive performance improvement initiatives across underperforming Home markets and business units.
• Analyze financial and operational performance to identify risks, opportunities, and corrective actions.
• Develop and implement remediation plans in collaboration with local and regional leadership teams.
• Lead governance, reporting, and performance steering activities across the Home portfolio.
• Manage and monitor action plans to ensure delivery against financial targets and business plans.
• Coordinate internal and external cost optimization programs to increase competitiveness and profitability.
• Support Planning Dialogue (PD), budgeting, forecasting, and performance monitoring processes.
• Partner with stakeholders across functions to ensure alignment with Home strategic priorities.
• Share best practices and promote operational excellence across markets worldwide.
• Support the localization and successful execution of the global Home strategy.
• AI READINESS Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.

Profile

Experience

• 10+ years of experience within insurance, assistance, mobility services, or related industries.
• Strong background in one or more of the following areas:
  • Home Assistance
  • Property Insurance
  • Underwriting
  • Operations
  • Sales & Distribution
  • Business Development
  • Market Management
• Proven experience managing business performance and P&L delivery.
• Experience working across international and matrix organizations.

Skills & Competencies

• Deep understanding of roadside assistance and/or motor insurance business models.
• Strong financial acumen, including budgeting, forecasting, and performance management.
• Excellent analytical and problem-solving capabilities.
• Exceptional stakeholder management and influencing skills.
• Strategic mindset combined with hands-on execution.
• Strong project and change management experience.
• Collaborative leadership style with the ability to work across cultures and geographies.
• Confident communicator capable of engaging senior leaders and executive stakeholders.

Education

• Master's degree in Business Administration, Economics, Insurance, Engineering, Marketing, or a related field.