Teamleader Customer Service (m/f/d), Limburg

Since 1890, when the business was founded in Bremen, Germany, by August Kuehne and Friedrich Nagel, Kuehne + Nagel has grown into one of the world's leading logistics providers. Today, the Kuehne + Nagel Group has more than 1,300 offices in over 100 countries, with over 70,000 employees. Our key business activities and market position are built on the company's truly world class capabilities:

Your Responsibilities

• You manage the agreed customer conditions, and you participate in the operational meetings with the most important customers
• You are good at managing the personal and business development of your team members. In addition, you are responsible for promoting and implementing improvement proposals in the field of operational and administrative process flows
• You draw up reports and analyses on performance, progress, and margins. You make adjustments where necessary to achieve the KPIs
• You are responsible for taking on and supervising projects.

Your Skills and Experiences

• You have at least a bachelor’s degree in working and thinking
• You have strong analytical skills and a hands-on and proactive mindset
• You have at least one year of experience as a supervisor in logistics services
• You are confident and stress-resistant
• You offer strong communication skills being able to communicate and interact with colleagues at different organizational levels, eager to coach and train people. Born motivator with enthusiasm to activate people
• You have an excellent knowledge of the Dutch and English language, both verbally and in writing.