Administrative Officer (f/m/d), Luxemburg

The Dennemeyer Group offers high-quality services for the protection and management of Intellectual Property rights and is committed to being the first-choice partner for customers globally. With more than 55 years of experience in the industry and 20+ offices worldwide, Dennemeyer manages nearly three million IP rights of around 8,000 customers.

Tasks

• Monitor official deadlines in our patent annuity database and update client-specific portfolios
• Handle client requests via phone, email, and digital platform with professionalism and discretion
• Engage in regular meetings and interactions with customers as required
• Serve as a key customer contact when collaborating with cross‑functional teams to resolve inquiries
• Communicate patent‑related information efficiently to internal departments and customers worldwide

Profile

• Proven professional experience in an administrative or client service–oriented role
• Positive and proactive attitude with the ability to adapt and learn quickly
• Ability to work independently as well as collaboratively within a team
• Strong organizational skills with the ability to prioritize tasks and meet tight deadlines
• Excellent communication skills combined with a strong customer‑oriented mindset
• Solid command of Microsoft Office applications
• Fluency in English and very good command of German and French is mandatory (written and spoken)