VIE Warranty Engineer (m/f:d), Bietigheim-Bissingen

Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies.

Your challenges

• Standardisation of the warranty process
• Processing of field returns (recording / feedback via customer portals, correspondence, presentation of the analysis results to the customer)
• Preparation and implementation of recourse negotiation talks with customers
• Checking of incoming customer invoices, plausibility checks and calculation of any further charges to suppliers
• Conducting data analysis and statistics

Profile

• You have a quality background/mindset
• You have a fluent level of English
• You have some basics knowledge of German
• Ideally, you have a first automotive experience/warranty experience/first customer contact experience
• You have availability to perform a proper root cause analysis and you are able to apply the QRQC FTA method
• You have good communication skills, have an international mindset and are open-minded to new cultures and new ways of working and thinking
• You are humble, listening, positive attitude oriented, professional, and have the sense of diplomacy
• Please, don't forget to apply in English to facilitate the process with our managers.

Why Valeo

• To participate in innovative projects with our experts
• To be part of an inclusive and multicultural company
• For career opportunities at national or international level
• To be a committed link in favor of green mobility
• To find meaning in your commitment