Working Student Customer Service Contact (m/f/d), Friedrichsdorf

Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies.

Missions

• Recognize and manage all demands for products from customers by driving Sales and operation plan and Master production Schedules
  
• Upon receiving of the customer schedules (via EDI, webEDI or paper), ensure that the Customer requirements are integrated into the system
  
• Identify & highlight large order variations between the schedules that were forecasted by the Customer
  
• Follow the complete Supply Chain (procurement, production, and shipping)
  
• Manage co-operation and logistics issues with logistics external platforms
• Make sure from the complete customer demand (date & quantity), that this demand will be met
• Ensure that the internal scheduling has been launched, taking into account the Customers’ priorities -Alert sales in the event of a crisis (Customer or internal), to define priorities with the Customer & internally
  

Profile

• Enrolled in a degree program, ideally in Business Administration, Communications or a related field
• Fluent in German and business-proficient in English
• Strong communication skills – both written and verbal
• Advanced proficiency in Google Sheets (Excel)
• Knowledge of SAP is a plus
• Service-oriented mindset, attention to detail, and a proactive approach